Privacy Policy

Last updated: 15 January 2026

Introduction

lawrennoqo B.V. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or become a member of our health club.

Data Controller

lawrennoqo B.V. is the data controller responsible for your personal data. Our contact details are:

  • Company: lawrennoqo B.V.
  • Registration Number: NL62918473
  • Address: Nieuwstraat 236, 3075 WO Rotterdam, South Holland, Netherlands
  • Email: privacy@lawrennoqo.top
  • Phone: +31 109546338

Data Collection

The data we collect includes personal information you provide directly to us and information automatically collected when you use our website and services. We collect the following types of personal data:

  • Contact Information: Name, email address, phone number, postal address
  • Membership Information: Membership type, payment details, emergency contacts
  • Health Information: Fitness assessments, health questionnaires, training records (with your consent)
  • Website Usage Data: IP address, browser type, pages visited, time spent on site
  • Communication Data: Records of communications between you and lawrennoqo

How We Use Your Information

We use of your data for the following purposes, based on legitimate business interests and legal obligations:

  • Providing and managing your membership and access to our facilities
  • Delivering personal training services and fitness programmes
  • Processing payments and managing billing
  • Communicating about your membership, services, and facility updates
  • Ensuring health and safety compliance within our facilities
  • Improving our services and developing new programmes
  • Marketing our services (with your consent where required)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary for membership services and facility access
  • Legitimate Interests: Improving services, ensuring facility security, and business communications
  • Legal Obligation: Compliance with health and safety regulations
  • Consent: Marketing communications and special category health data

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who assist with payment processing, IT support, and facility management
  • Professional advisers including lawyers, bankers, auditors, and insurers
  • Regulatory authorities when required by law
  • Emergency services if required for health and safety reasons

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Membership data is typically retained for the duration of your membership plus seven years for legal and accounting purposes. Marketing data is retained until you withdraw consent. Website analytics data is retained for 26 months.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data in certain circumstances
  • Right to Restrict Processing: Request limitation of processing in certain situations
  • Right to Data Portability: Request transfer of your data to another organisation
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Rights Related to Automated Decision Making: Protection from decisions based solely on automated processing

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

International Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Us

If you have questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your EU member state.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.